Case Studies

Multi-Platform-Testing-of-a-Web-Conferencing-System

Multi-Platform Testing of a Web Conferencing System

A1QA was engaged to evaluate the system's quality before its release. The tested solution is a web-based conferencing system.
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PROJECT OVERVIEW

The customer, a major producer of communications software, developed a web-based conferencing system. A1QA was engaged to evaluate the system's quality before its release. The tested solution is a web-based conferencing system.

SERVICES OFFERED

functional-testing
Perform functional testing
GUI-testing
Test usability and GUI
performance
Run performance tests
Automation
Conduct automation tests

CHALLENGES

SOLUTIONS

Poor resistance of audio components of the system
  • Run performance tests
System not supporting several OSs or Java machines
  • Perform GUI, usability and functional automated tests

TECHNOLOGIES USED

alt-linux
freeBSD
ios
win-8
konquer
java
ie
firefox
chrome
Safari_logo
virtual-PC
Test-complete
vmWare
ClearQuest
С

RESULTS

TESTIMONIAL

“Impressed with your ingenuity in testing and the ability to promptly react to changes in the environment. Flexibility, professionalism, persistence — that’s all about you.”

Alan Cooper,

R&D Manager

Complex-Testing-of-a-Mobile-Network-Operator's-Website1

Complex Testing of a Mobile Network Operator’s Website

The customer approached A1QA for independent testing and evaluation of the product before deployment to the production platform. The project involved development of a self-service environment on the Internet to provide qualified online support for individual and corporate clients.
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PROJECT OVERVIEW

The customer is an Estonia-based mobile network operator offering a wide range of services that can be activated via the Internet. The customer approached A1QA for independent testing and evaluation of the product before deployment to the production platform.

The project involved development of a self-service environment on the Internet to provide qualified online support for individual and corporate clients.

The main task of the QA team was to test and analyze the quality of the product by various criteria and carry out an expert evaluation to determine if the product is ready for public use.

SERVICES OFFERED

functional-testing
Perform functional testing
GUI-testing
Test GUI
localization2
Test product localization
Security-testing
Perform security testing
puzzle
Run сompatibility testing
access
Conduct аccessibility testing

CHALLENGES

SOLUTIONS

Client demanded detailed reports
  • Сompose customer-tailored reports after each testing phase
Insufficient technical documentation
  • Study system and develop user manuals and supporting documentation
Poorly established testing approach
  • Set up and implement test and bug-tracking system

TECHNOLOGIES USED

ie
firefox
project
bugzilla

RESULTS

Technical-Documentation-Solutionfor-a-Financial-Service-Provider

Technical Documentation Solution for a Financial Service Provider

To support the upcoming product release the customer needed a high-quality multi-functional user guide, targeted at different types of users. A1QA was approached to face the challenge of developing user manuals.
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PROJECT OVERVIEW

The customer, a Germany-based leader in the field of secure electronic transactions, launched a large-scale project for online credit card payments and faced the need to develop a high-quality, targeted, multi-functional user guide.

A1QA was approached to face the challenge of developing user manuals. The product was a web-based Java application integrated, on the one hand, with merchants’ online marketplaces and, on the other hand, with acquirer banks. In support of the upcoming product release, the customer needed a highquality multi-functional user guide targeted to different types of users.

SERVICES OFFERED

Documenting2
Development of user manuals for merchants and operators

CHALLENGES

SOLUTIONS

Delivery of user manuals had to be coordinated with the development and QA teams
  • Develop communication map Acquire access to information storage on the customer side
Guides should include all alterations made in the system
  • Update outdated documentation Develop new documentation kit
The customer requested development of promotional materials
  • Create full-color documentation templates

TECHNOLOGIES USED

photoshop
snagit

RESULTS

TESTIMONIAL

“We are very pleased with the documents your writers’ team created for us and really appreciate your flexible approach. Thank you for being very responsive to our needs.”

Michael Steffmann,

Project Manager

Ruby-WATIR-Automated-Testing-of-a-Blog-Management-Solution

Ruby/WATIR Automated Testing of a Blog Management Solution

The project is a community platform designed to help businesses build closed communities and social networks. A1QA was addressed to evaluate the system quality before its release.
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PROJECT OVERVIEW

The customer, a major producer of communications software, developed a web-based conferencing system. The project is a community platform designed to help businesses build closed communities and social networks. The potential clients are academic institutions, professional associations and alumni networks.

A1QA was addressed to evaluate the system quality before its release. The key goal of the project was to create a solution that helped deliver relevant content to users in large communities (which might have sub-communities or smaller groups within them).

SERVICES OFFERED

functional-testing
Perform automation testing of blog management solution

CHALLENGES

SOLUTIONS

Insufficient scripts for automation testing
  • Develop source code for scripts for module testing
  • Implement Ruby/WATIR automation tool
Poor business logic of application modules
  • Conduct integration testing
  • Validate user access rights

TECHNOLOGIES USED

Ruby
Subversion
watir
jira

RESULTS

TESTIMONIAL

“Great automation — it helped very much to get what we wanted. Everything went so smooth and perfectly timed.
Great work!”

Hans Spielmann,

Project Manager

Functional-and-Section-508-Standard-Testing-of-a-Business-Communication-Solution

Functional and Section 508 Standard Testing of a Business Communication Solution

A1QA was approached to evaluate the quality of the redeveloped tool.
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PROJECT OVERVIEW

The customer, one of the world's leading specialists in group communications, needed to update a sales tool. A1QA was approached to evaluate the quality of the redeveloped tool. The major business objectives were to improve process of interaction with potential customers, accelerate time to market and improve sales processes.

SERVICES OFFERED

functional-testing
Perform functional testing
GUI-testing
Test GUI usability
cycle
Run regression tests
sites
Check compliance with section 508 standard
Documenting
Develop online help

CHALLENGES

SOLUTIONS

Outdated project documentation
  • Develop technical documentation along with user manuals
Customer requested tests in real environment conditions
  • Adjust testing roadmap to development process Gain access to virtual machines on production platform
Incompliance with section 508 standard
  • Test newly added features, perform test automation

TECHNOLOGIES USED

ie
ClearQuest
Clear-Case
vmWare
Quick-Test

RESULTS

TESTIMONIAL

“THE PRODUCT’s quality hasn’t just met our expectations, it’s far exceeded them. General impression: it looks very GOOD!!! We are delighted with the difference THE PRODUCT has made.”

Dimitri Bourdon,

Senior R&D Executive

Website-Evaluation,-Functional-and-Section-508-Standard-Testing-of-a-Governmental-Website

Website Evaluation, Functional and Section 508 Standard Testing of a Governmental Website

The customer needed to redevelop and update its website. The A1QA team was approached to meet the challenge of functional and regression testing.
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PROJECT OVERVIEW

The customer, a US-based local governmental institution, needed to redevelop and update its website. A1QA was approached to meet the challenge of functional and regression testing. The main business objectives were to increase customer loyalty and accelerate time to market.

SERVICES OFFERED

functional-testing
Perform functional testing
cycle
Run regression tests

CHALLENGES

SOLUTIONS

Outdated and inconvenient website functionality
  • Run functionality, usability and GUI testing
  • Implement new content management system
Incompliance with XHTML and Section 508 standards
  • Test all website pages for compliance with W3C's Web Content Accessibility Guidelines and Section 508 standards

TECHNOLOGIES USED

ClearQuest
Clear-Case

RESULTS

TESTIMONIAL

“I really appreciate the great job you did, as well as your patience with us.”

Tom Flanagan,

Senior Information Officer

Performance-Testing-of-a-Bank’s-Personal-Loan-Origination-System

Performance Testing of a Bank’s Personal Loan Origination System

A1QA was asked to investigate problems and deliver an expert assessment of investments into the LOS architecture that would guarantee the required level of performance.
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PROJECT OVERVIEW

A subsidiary of an international banking holding company and an EBRD partner with 290 offices and more than 400,000 clients urgently needed to update its personal Loan Origination System (LOS).

A1QA was asked to investigate problems and deliver an expert assessment of investments into the LOS architecture that would guarantee the required level of performance. Major points were to improve financial services and increase client loyalty.

SERVICES OFFERED

stress-testing
Perform stress testing
wall
Test system resistance
clock
Evaluate system recovery speed

TECHNOLOGIES USED

loadrunner
Documentum
Oracle-DATBASE
Oracle-Application-Server

RESULTS

Context-Sensitive-Help-and-Localization-of-a-Healthcare-Solution

Context-Sensitive Help and Localization of a Healthcare Solution

Facing the need to provide context-sensitive help and localization of the software, the client turned to A1QA to meet the challenge.
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PROJECT OVERVIEW

The customer is a leading Austrian company that implements unique solutions to streamline, integrate and automate all business processes across an enterprise.

The client developed online medical consulting solution for international market. Facing the need to provide context-sensitive help and localization of the software, the client turned to A1QA to meet the challenge.

Key points were to release of the new system, accelerate time to market and foster marketing innovation.

SERVICES OFFERED

web2
Development of full-featured HTML Help pages
translate
Translation of resource files

CHALLENGES

SOLUTIONS

Absence of product documentation
  • Develop technical documentation from scratch
Terminology incompliant with international standards
  • Develop pharmaceutical terms and glossaries
User interface positionally dependent and unable for reorder
  • Spot natural similarities between languages to make the original text easily translatable into the target language

TECHNOLOGIES USED

visual-studio
Dreamweaver
Beyound-Compare

RESULTS

TESTIMONIAL

“Great services, perfect results— the job is well done indeed. Now the product has the look and feel as if it was originally written in German. What you’ve done is even better than I expected.”

Thomislav Seebach,

Project Coordinator

Functional-Testing-of-a-Payment-System

Functional Testing of a Payment System

The customer developed an online Payment Service Provider and needed a third-party software testing provider to evaluate its quality. The client approached A1QA to face this challenge.
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PROJECT OVERVIEW

The Payment Service Provider online project was a part of a large business project for Internet credit card payments. This business project involved German investors, an acquiring bank project coordinating and consulting group, software development company as a development solutions provider and the A1QA company for independent QA solutions.

The Payment Service Provider online system is an Internet-based Java application designed specially as a service-providing instrument and therefore a key to success of the Internet payment provider. The customer needed a third-party software testing provider to evaluate its quality. The client approached A1QA to face this challenge.

SERVICES OFFERED

functional-testing
Run functional tests
GUI-testing
Perform GUI testing
business-analys
Test service performance
stress-testing
Conduct stress testing

CHALLENGES

SOLUTIONS

Poorly set-up testing approach
  • Implement testing tools
  • Develop test scenarios
Insufficient technical documentation
  • Conduct detailed study of current documentation
  • Develop new documentation kit
Poor communication process with remote team
  • Develop communication map

TECHNOLOGIES USED

IBM-Websphere
XDE-Tester
Skil-performer
ClearQuest
Intelijdea

RESULTS

TESTIMONIAL

“This project was of great importance to us because we work with a very demanding group of customers that value their time and put the main emphasis on convenience and simplicity of online payments. We trusted A1QA with that job because they were very fast to provide us with a convenient working schedule and test scenarios for our ongoing project. Their testing procedures were very thorough time-efficient; so we managed to complete and launch the Payment Service Provider online project on time. We appreciate their efforts and would recommend A1QA to any respectable company.”

Dieter Disl,

Technical Director

Functional-Testing-of-Patient`s-Referral-Portal

Functional Testing of Patient Referral Portal

The client approached A1QA to assure the developed portal's quality.
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PROJECT OVERVIEW

The client developed a system of patient referrals, planned for implementation in US hospitals, that stores a great deal of patient information. The client approached A1QA to assure the developed portal's quality.

It was important to increase client loyalty, optimize system of referrals and expand client data-base.

SERVICES OFFERED

functional-testing
Test functionality
GUI-testing
Perform GUI testing

CHALLENGES

SOLUTIONS

Poorly established testing process
  • Set up project process
  • Develop testing roadmap
Constantly changing testing requirements
  • Develop flexible testing approach

TECHNOLOGIES USED

java
win7-1
win-8
SQL
ie
chrome
firefox
Safari_logo

RESULTS