The customer had three automation platforms that allowed small hosters and large telecommunication enterprises to go to market with speed and at a competitive cost. A1QA specialists were responsible for testing all of the company's key solutions.
At A1QA we assembled the dedicated team that fully committed to the project needs. Initially there were two software testing engineers from A1QA side.
The project lasted for more than 2 years and as A1QA specialists proved their professionalism and deserved the customer's confidence, the team was scaled to 8 specialists.
All testing deliverables (reports, bugs, etc.) were documented in details. A1QA regularly reported on the status of the performed works.
A1QA responsibilities included the following:
- Processing the end users' trouble tickets (reproducing defects in test environment, defining whether the problems were on the end user's or customer's side, submitting defects and checking their fixing);
- Hotfixes testing (checking that all hotfix defects were eliminated; validating that the hotfix could be correctly installed without crashing the app);
- Assuring quality of 4 major releases and over 10 minor releases.