In the QA process there are activities that support or are part of SQA services, but are sometimes required independently (for example, setting up an issue-tracking database management system for multiple projects). As an integral part of the SQA process, these activities supplement regular QA and contribute to the overall quality of the final product. 

These services bring added value to customers who want some testing and SQA related activities to be performed separately from major services.

• Issue-Tracking Database Management allows customers to establish a single defect management point in order to store information on all software defects, create bug reports and monitor the overall project quality. This is especially important when working with multiple contractors. It eliminates the hassle of finding the right defect management solution, hosting provider, best lifecycle, system support, etc. - you can find it all in one place!