Case Studies

Localization Testing Projects

Complex Testing of Wellness Portal and Mobile Apps

A1QA was approached to perform complex testing of the online wellness portal and mobile applications. The product was designed to engage employees of various companies in healthy behaviour.
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PROJECT OVERVIEW

The portal was a continuously developed project and contained the following functionalities: user's questionnaire, training courses and webinars, online health store, health-theme game, and mobile application. Each of the components had to be thoroughly tested.

To perform all the tasks, A1QA assigned 4 distributed teams: 3 teams assured quality of web products, while the 4th one was involved in mobile testing.

All QA engineers on the teams were certified HIPAA specialists.

A1QA implemented flexible test automation solution that covered 95% of checks without any tool limitations and easily maintained the scripts in case of product changes. It saved up to 40% of manual testers' efforts during regression testing, as well as helped to deliver results faster for critical features.

As the product's content and GUI was translated into multiple languages, A1QA performed localization testing.

The portal was integrated with multiple third party services: Google Analytics, Map My Fitness, Salesforce, Amazon, Hyatt, Gyft, Vindicia, etc. It was also A1QA's duty to assure quality of all integrations.

SERVICES OFFERED

Functional testing
Mobile testing
Compatibility testing
QA Consulting
Test automation
Localization testing
Integration testing

CHALLENGES

SOLUTIONS

Huge amount of test cases to manage
  • Using TestRail instead of separate Google Docs for test cases
Low quality of the product
  • Story exit criteria introduction
    Expected level of quality defined
    Transparent deployment process
    Quantitative management implementation
Fast growth of the team
  • Squadification as a team structure adjustment
    Regular cross-traning
    Standart knowledge transfer plan for newcomers
    Knowledge base creation
Lack of mobile testing devices
  • Purchasing of specific devices to run test only on real devices and not emulators

TECHNOLOGIES USED

RESULTS

Localization Service, Functional and Mobile Testing of a Banking and Finance Website

The customer, a full-service provider of financial transactions, applied to A1QA for localization service, and for functional and mobile testing of its website.
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PROJECT OVERVIEW

The customer specializes in generating digital money. It offers cloud-based financial service whereby users can transfer deposits of digital money into reserve-backed currencies and commodities. The application provides high level of security for confidential enterprise information and money transferring.

The customer needed to translate the website and web application to Russian language. Besides, there was a need to pass user acceptance tests before the product went live. A1QA team focused on localizing tasks and functional testing. When localizing the product, the Webtranslateit™ environment was used. When the defects were found, reported and fixed, QA engineers checked that all issues were fixed correctly.

SERVICES OFFERED

Localization service
Functional testing
Mobile testing

CHALLENGES

SOLUTIONS

Tests required flexible approach
  • Testing were adjusted to the customer's need
It was necessary to work with the GitHub hosting service
  • A1QA team stored defects in GitHub
Most of the requirements were not documented
  • Functional and mobile testing was based on A1QA experience and the product itself
There were many video files without translation on the Website
  • A1QA suggested to add other languages and translated subtitles for all video files

TECHNOLOGIES USED

RESULTS

Complex Testing of a Mobile Network Operator’s Website

The customer approached A1QA for independent testing and evaluation of the product before deployment to the production platform. The project involved development of a self-service environment on the Internet to provide qualified online support for individual and corporate clients.
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PROJECT OVERVIEW

The customer is an Estonia-based mobile network operator offering a wide range of services that can be activated via the Internet. The customer approached A1QA for independent testing and evaluation of the product before deployment to the production platform.

The project involved development of a self-service environment on the Internet to provide qualified online support for individual and corporate clients.

The main task of the QA team was to test and analyze the quality of the product by various criteria and carry out an expert evaluation to determine if the product is ready for public use.

SERVICES OFFERED

Perform functional testing
Test GUI
Test product localization
Perform security testing
Run сompatibility testing
Conduct аccessibility testing

CHALLENGES

SOLUTIONS

Client demanded detailed reports
  • Сompose customer-tailored reports after each testing phase
Insufficient technical documentation
  • Study system and develop user manuals and supporting documentation
Poorly established testing approach
  • Set up and implement test and bug-tracking system

TECHNOLOGIES USED

RESULTS

Context-Sensitive Help and Localization of a Healthcare Solution

Facing the need to provide context-sensitive help and localization of the software, the client turned to A1QA to meet the challenge.
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PROJECT OVERVIEW

The customer is a leading Austrian company that implements unique solutions to streamline, integrate and automate all business processes across an enterprise. The client developed online medical consulting solution for international market. Facing the need to provide context-sensitive help and localization of the software, the client turned to A1QA to meet the challenge.

Key points were to release of the new system, accelerate time to market and foster marketing innovation.

SERVICES OFFERED

Development of full-featured HTML Help pages
Translation of resource files

CHALLENGES

SOLUTIONS

Absence of product documentation
  • Develop technical documentation from scratch
Terminology incompliant with international standards
  • Develop pharmaceutical terms and glossaries
User interface positionally dependent and unable for reorder
  • Spot natural similarities between languages to make the original text easily translatable into the target language

TECHNOLOGIES USED

RESULTS

TESTIMONIAL

“Great services, perfect results— the job is well done indeed. Now the product has the look and feel as if it was originally written in German. What you’ve done is even better than I expected.”

Thomislav Seebach,

Project Coordinator

End-to-end Testing of Mobile Apps for Adidas

A1QA was invited to provide comprehensive testing of the adidas miCoach mobile application set. We were in charge of identifying defects not only in independent modules but in whole complex miCoach solution.
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PROJECT OVERVIEW

Adidas is one of the world's leading producers of sports equipment and clothes. Along with that, the company invests in the development and promotion of cutting-edge technology products, such as adidas miCoach.

A1QA was invited to provide comprehensive testing of the adidas miCoach mobile application set. The A1QA team had to test numerous communication protocols that were implemented by different distributed development teams in line with continuous integration process. We were in charge of identifying defects not only in independent modules but in whole complex miCoach solution.

SERVICES OFFERED

Perform functional testing
Execute Usability and UI testing
Run localization tests
Test integration process

CHALLENGES

SOLUTIONS

Insufficient technical documentation
  • Conduct a detailed study of the application
Non-intuitive interface
  • Perform usability and UI testing
Application non-compliant with country-specific parameters
  • Run localization testing

TECHNOLOGIES USED

RESULTS

TESTIMONIAL

“Overall, we thought you guys went above and beyond our expectations. Not only did you help QA, you helped us refine our QA process. Your team had a great level of detail and an amazing understanding of the app. I’ll be talking with you guys soon about our next updates that will need help.”

Steve Black

Acronis Backup and Recovery Products Testing

The major challenge was in shortage of development documentation on pilot projects. Another challenge was in testing UI with rare Asian languages and comparing functionality according to localization settings. Acronis also required testing builds on all available operating systems, vast number of server types and virtual machines.
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PROJECT OVERVIEW

Acronis is a multi-million dollar private software company holding the leading spot in the data protection and disaster recovery solution market. Acronis serves over 175,000 corporate clients in 14 languages and 90 countries.

In order to minimize their production costs and speed up new products development they required additional technical resources that would facilitate the process, namely the Quality Assurance function.

The major challenge was in shortage of development documentation on pilot projects. The invited QA team had to investigate the functionality and identify the difference between defects and proper behavior on their own. Another challenge was in testing UI with rare Asian languages and comparing functionality according to localization settings.

Acronis also required testing builds on all available operating systems, vast number of server types and virtual machines. A1QA demonstrated outstanding performance and found by 30% more defects than Acronis’ internal QA team and the previous QA outsourcing partner did.

SERVICES OFFERED

Perform full-cycle testing of all Acronis products in line

CHALLENGES

SOLUTIONS

Shortage of development documentation
  • Investigate of product functionality
  • Identify product behavior defects
14 different languages applied in UI
  • Perform localization testing for validation country-specific parameters
  • Perform usability testing
Client required product testing on all available OSs, a number of servers & virtual machines
  • Conduct compatibility testing across all Windows-based systems, Linux versions

TECHNOLOGIES USED

RESULTS

TESTIMONIAL

“Our dedicated team at A1QA is very competent and responsive. Not once did they provide help and worked longer hours when we had emergency at our end. Their feedback on our test models is always detailed and valuable. And we are more than happy with the testing quality.”

Serge Storozhenko,

QA Lead, Acronis