Replacement of Velcom Billing Solution

“We must admire the professionalism of the experienced engineers, the maturity of the processes, and the ability to be flexible on the project.”

Aleksandr Veremkovich
Head of IT Division VELCOM/TELEKOM AUSTRIA GROUP
PROJECT OVERVIEW

Velcom is the leading East European telecom operator, serving over 4.8 M subscribers, both private and corporate. Since Nov. 2007, Velcom has been a member of Telekom Austria Group (TAG).

A1QA specialists were to provide quality assurance for the successful integration of OSS/BSS.

BUSINESS NEED

The main business objectives were to accelerate time to market, foster marketing innovations, increase client loyalty, support internal customer technological service, raise ARPU, improve business process planning, integrate new system modules, and support client services.

WORKLOAD

During the project fulfillment the A1QA team:

  1. Provided consulting services
  2. Set up testing environment
  3. Developed the necessary testing approach
  4. Elaborated end-to-end test cases
  5. Performed the required verifications
  6. Trained the customer's employees.

 

SERVICES OFFERED
  • Acceptance Testing
TECHNOLOGIES & TOOLS
  • Oracle Database
  • Unix
  • Corba Soap
  • .NET
CHALLENGES AND SOLUTIONS
  • Poorly established testing approach. Setup of test environment and bug-tracking tools.
  • No test cases in place. Development of a testing model and test cases.
  • Unprepared environment for acceptance procedures. Design of end-to-end acceptance testing scripts.
  • Lack of system technical documentation. Preparation of acceptance testing documentation and user manuals.
RESULTS
IN NUMBERS
  • 100%
    compliance with the pre-defined testing roadmap
  • 45
    months of project duration
  • 77515
    person-hours in project efforts
  • 4711
    written test cases
  • 5
    full-time QA engineers
  • 10
    technology seminars for Velcom Billing Support team