Values

Our mission is to help clients make distinctive, lasting and substantial improvements in their business and to continue building a great company that attracts, develops, excites and retains exceptional people.

 

Our Values

Adhere to the highest professional standards

Improve our clients’ business

Create an unrivaled environment for exceptional people

  • Put client interests ahead of the company’s
  • Observe high ethical standards
  • Preserve client confidences
  • Maintain an independent perspective
  • Manage client and company resources cost-effectively
  • Maintain and constantly upgrade our expertise and skill sets in order to deliver the best of A1QA to all our clients
  • Bring innovations in QA and testing practices to our customers
  • Build client capabilities to sustain improvement
  • Build enduring relationships based on trust
  • Be nonhierarchical and inclusive
  • Sustain a caring meritocracy
  • Develop one another through apprenticeship and mentoring
  • Uphold the obligation to dissent

Guiding Principles

The following principles guide our relationships with our customers, employees, and communities:

1

Deliver value

We are committed to understanding, meeting and exceeding our customers’ needs and expectations. As an industrious supplier with a passion for details, we strive to deliver result-oriented QA services to make our customers successful. We deliver superior value through our commitment to quality, service and reliability, supported by our knowledge, competence, global presence and expertise.

2

Constant innovation

Our established tradition of innovation benefits our customers. Constant innovation in everything we do is essential for our long-term financial success and the success of our customers. We are leaders in continuous improvement and optimization, and our culture encourages and rewards creativity and initiative from all our employees.

3

Foster leadership

Entrepreneurship is our heritage and the foundation of our success. We continue this tradition through delegated responsibilities, freedom of action and personal accountability. We believe in solid leadership based on personal example, putting trust in people and promoting team spirit. We are committed to developing our future leaders within A1QA in order to safeguard this style.

4

Our employees are our strength

The exceptional quality of our workforce provides a valuable competitive edge. To build on this advantage, we are devoted to our employees’ well-being and personal development. We strive to hire and retain the most qualified people available and to maximize their opportunities for success through training and development. We are committed to maintaining a safe work environment enriched by diversity and characterized by open communication, trust and fair treatment.

5

Support and development of educational programs

Knowledge is power. Knowing what to do with the knowledge is professionalism. We love what we do and we honor our profession. We will continue to promote our profession, so more people will be able to proudly say “I’m QA engineer”. We will continue offering and teaching QA courses at universities, further developing our proprietary QA Academy and expanding A1QA internal trainings.

6

Collaboration and teamwork

A1QA is not just a group of professional individuals; we are the team. It is built not only on someone’s exceptional skills, but rather on collaboration and teamwork. We will always encourage this approach, to support effective work, ingenuity, smart communication and collaboration among A1QA employees and our customers. This, we believe, is the key to mutual success.

7

Respect for diversity

A1QA values men and women of diverse ages, religions and ethnic backgrounds.

Diversity and Inclusion Policies

A1QA’s diversity and inclusion vision starts with cultivating an environment that is inclusive of all employees. Individual differences present us with opportunities to examine business issues from varying perspectives. Incorporating these different viewpoints gives us greater agility and creativity. To effectively compete on a global scale, we believe it will take the strength of a unified workforce fully engaged in meaningful work.

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience and potential, without regard to race, color, national origin, sex, marital status, sexual orientation, gender identity, age, religion, disability, veteran status or any other characteristic prohibited by any law.

Our Equal Employment Opportunity policy is founded on the philosophy that our employees and applicants for employment must be treated equitably. We do not discriminate based on personal preference or physical characteristics, and our experience confirms that supporting policies and practices with a strong commitment to equal employment opportunity is a good business practice.

We seek to build an inclusive workforce and work environment. We make every effort to attract, invest in and develop the talents of diverse people who reflect the society and community in which we live, fostering teamwork and effective partnerships among our employees. A1QA provides equitable treatment and reasonable accommodations for employees with disabilities in accordance with individual needs, business realities and the law. These accommodations may include job retraining, an adjusted work schedule, special equipment or transportation, medical leave or job modification to optimize performance.

At A1QA, we believe that our success is magnified by a good relationship with our customers, our partners and the residents of the communities where we operate. Part of that relationship includes making investments and promoting educational and entrepreneurial opportunities in our communities around the world.

Environmental and sustainability profile

The A1QA Environmental Protection Policy was created in 2005, continues to be updated on a regular basis and was approved by A1QA CEO Mrs. Svetlana Pravdina for company-wide implementation.

General

All newcomers are briefed by their direct managers on the Environmental Policy in place with special attention paid to energy-saving and recycling guidelines.

The Environmental Policy does not directly apply to A1QA’s suppliers, including suppliers of equipment, stationary and food stuffs. However, A1QA selects suppliers carefully to ensure the supplied products do not aggravate the environmental situation during or after their use by A1QA.

The Environmental Policy also suggests conducting regular training for employees on how to support the company’s Green initiatives in their private lives.

Recycling

A1QA supports recycling programs initiated by local authorities in cities where the company’s offices are located.

Office Management Service is responsible for separated garbage collection and plastic and paper recycling. Employees are also instructed and regularly reminded to minimize paper use. Additional posters are placed next to printing machines in the office, and eco-printing is the default setting company-wide.

IT Support Service is responsible for safe usage and recycling of batteries, cartridges, and other parts and indecomposable components.

Energy-saving

By the corporate energy-saving rules and according to the Environmental Policy, employees are asked to shut down workstations overnight idle time. Workstations are closed automatically unless production needs require their use at night.

A1QA Office Management Service also ensures electricity consumption is optimized. The lighting devices at A1QA offices are equipped with energy-saving light-bulbs. Corridor lights switch off automatically, with the help of motion detectors, during the non-working hours, including evening and days off.

Air Pollution

A1QA has no pollution production or manufacturing that emits greenhouse gases and damages the ozone layer.

All offices are equipped with air conditioning systems which have in-built air cleaning filters to prevent any emission of dust or other inappropriate substances into the atmosphere. A1QA’s offices are inspected regularly by local sanitary and epidemiological stations, as well as other supervising authorities, to control airborne emissions.

A1QA encourages its workers to reduce their private car usage. For this purpose, bicycle parking has been built in the office backyards. We also provide shower rooms to make commuting to work by bicycle more convenient.

A1QA is a member of UN Global Compact, a strategic policy initiative for businesses that are committed to aligning their operations and strategies with 10 universally accepted principles in the areas of human rights, labor, environment and anti-corruption.