CRM testing

Get your CRM tested to reinforce
your business continuity

At a1qa, we’ll run thorough testing of your CRM solution to verify that it performs as intended and cannot hurt long-term relationships with your customers.

5 key benefits of timely CRM testing

  • 1
    No customer data lost
  • 2
    Fully protected confidential information
  • 3
    Satisfied in-house employees
  • 4
    Seamless customer experience
  • 5
    High brand loyalty
We conduct rigorous CRM checks by bringing together our expertise, business domain knowledge, and best practices in testing.

What a1qa's CRM experts test

The a1qa professionals have developed a suite of services to ensure uncompromised CRM quality.
  • Functional testing

    We’ll check your CRM features against all functional requirements to make sure everything works as intended.

  • Performance testing

    Our engineers will simulate the behavior of multiple concurrent users and check how your CRM endures peak and continuous loads.

  • Security testing

    To validate the security of your CRM data, our QA engineers will perform CRM security assessment to detect vulnerabilities and advise on security improvements.

  • Compatibility testing

    Our expert team will come up with an adequate list of browsers, OSs, and platforms which need to be compatible with your CRM target environment, and test your CRM against them.

  • Integration testing

    The a1qa specialists will check the quality of the CRM integration with other business systems in your infrastructure and assure that no data is lost on the way from the CRM to any other system and vice versa.

  • Data migration quality

    If you’ve initiated massive data migration, our experts will check that the data has been successfully migrated from the legacy solution to the new one, with no disruptions to your business continuity.

  • Regression testing

    Our engineers will run regression tests to ensure no newly added feature affects the existing functionality.

  • Test automation

    To expand test coverage and cut your overall QA costs, our test automation engineers can develop a turnkey automation solution that will meet your specific requirements and smoothly integrate into your CI/CD pipeline.

a1qa can perform each of the services separately or deliver full-cycle CRM testing to help you get the most out of your CRM solution.
Get in touch
Let’s discuss the specifics of your CRM testing project.

Client’s testimonial

“…We express thanks to a1qa for assuring impeccable quality of our CRM solution… The a1qa specialists successfully integrated into the existing structure of our in-house team through a mixed agile delivery model.

The engineers performed thorough testing of all the products and assisted in test automation implementation. They also went the extra mile to help introduce Xray, an agile test case management tool, in order to streamline QA process within the agile best practices…”

IT Director of a trading company

We provide QA and testing services for a range of popular CRM platforms:

  • Microsoft Dynamics 365
  • Salesforce
  • CRM extensions for Magento
  • Zoho
  • HubSpot
  • Freshsales, and many more

Expertise in your verticals

At a1qa, we have the Centers of Excellence (CoEs) that focus on testing across various domains: retail, eCommerce, BFSI, healthcare, telecom, and more.

By onboarding engineers of the relevant CoE, we ensure that your CRM is tested with full consideration of your business specifics.

Success stories. Check the hallmarks of our work:

Read more
Quality assurance of a kitchen retailer’s software, WMS, and CRM systems
Read more
a1qa's dedicated team assures the quality of CRM software

Why test CRM with a1qa?

  • 70+ completed CRM testing projects

  • 17+ years in software quality assurance

  • 800+ full-time QA engineers

  • 10 Centers of Excellence across various testing areas and business verticals

Selected clients

  • adidas
  • QIWI
  • Forex Club
  • Kaspersky
  • Turkcell
  • Genesys
  • A1
Would you like us to have a closer look at your CRM system?
Our team is here to help you avoid any bottlenecks in the CRM and ensure its reliable performance.

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