Documentation services and business analysis

Making your software well-documented for development teams and end users

Why your software needs technical documentation

Consolidate scattered information on the product in a single document

Facilitate users’ fast onboarding and efficient handling of your solution

Simplify software configuration, customization, and troubleshooting for its administrators

Showcase your user-centricity and reinforce your brand image

a1qa’s scope of technical documentation services

Our experienced technical writers will put a body of technical knowledge into a unified and comprehensible document.
  1. Requirements documentation

    Involve a1qa at the early stages of SDLC, and we will create robust documentation containing requirements on the future software’s technology stack, functionality, usability, and business function to serve as a development roadmap for your team.

  2. Technical documentation

    Call on us to develop an exhaustive technical manual that would describe the software logic and functionality and guide technicians, system administrators, and other types of users through the management, configuration, and testing of the solution.

  3. User documentation

    Rely on a1qa’s technical writers to develop a guide that would assist end users on their journey with a detailed description of the application’s functional range and capabilities, containing clear operating instructions and actionable issue management guidelines.

Contact our team
Learn how outsourcing technical writing services to a1qa can help redefine your target users’ experience.

How we approach software documentation services

To create technical documentation of excellent quality, we base our service delivery on these four essential components:

For over 18 years in the technical writing field, a1qa has devised a solid strategy for software documentation development, which can be easily integrated into any stage of SDLC.

  • Goal definition
  • Project analysis
  • Requirements design
  • Documentation writing
  • Coordination and negotiation
  • Document transition

We start with a comprehensive overview of the target audience of the documentation, so that we could tailor its format, volume, structure, style, and other critical attributes to the users’ expectations.

Our writers adhere to Microsoft Manual of Style, Apple Style Guide, Web Style Guide, Columbia Guide to Online Style, and other authoritative style guides to produce clear, consistent, and reader-friendly technical documentation.

a1qa’s team utilizes robust authoring systems to create digital elements (schemes, screenshots and screencasts, presentations, and more) and support textual content with easy-to-comprehend multimedia components.

For over 18 years in the technical writing field, a1qa has devised a solid strategy for software documentation development, which can be easily integrated into any stage of SDLC.

  • Goal definition
  • Project analysis
  • Requirements design
  • Documentation writing
  • Coordination and negotiation
  • Document transition

Our software documentation deliverables

As you entrust your desktop, web, or mobile software documentation to the a1qa writers, you will receive technical content that is:

Structured

Standardized

Well-designed

User-friendly

Edited

Responsive

Business analysis: a different dimension

When your company-wide standards for software delivery have grown outdated and unfit to accommodate your enterprise evolution, turn to a1qa’s business analysts. They will revamp and refine your technical requirements and approach by:
  • Reviewing your current software delivery lifecycle and business processes
  • Looking into any legacy documentation along with software and testing requirements
  • Conducting in-depth business niche and competition analysis
  • Refining business requirements and formulating new ones
  • Consulting on the choice and implementation of new software
  • Managing requirements adoption throughout the SDLC
  • Verifying compliance with the reformed guidelines at all software delivery stages

The benefits of business analysis

Well-established and efficient development workflows

Project delivery on time and budget

Fail-proof adherence to software quality standards

Accurate cost calculation and effort estimation for software development

We were impressed with the team’s ability and willingness to be flexible on the project. The team was always ready to work long hours to successfully meet the strict deadlines. During the workflow, all the necessary documentation was delivered on time and according to the adopted standards. We appreciated the clear communication which assisted the working process and successful collaboration with the development team. Overall, we are absolutely satisfied with the work you’ve done for us.

President, an IT company

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