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The customer, a Germany-based leader in the field of secure electronic transactions, launched a large-scale project for online credit card payments and faced the need to develop a high-quality, targeted, multi-functional user guide.
a1qa was approached to face the challenge of developing user manuals.
The product was a web-based Java application integrated, on the one hand, with merchants’ online marketplaces and, on the other hand, with acquirer banks.
In support of the upcoming product release, the customer needed a high-quality and multi-functional user guide targeted to different types of users.
Delivery of user manuals had to be coordinated with the development and QA teams:
Guides should include all alterations made in the system:
The customer requested development of promotional materials: