We are very pleased with the documents your writers’ team created for us and really appreciate your flexible approach. Thank you for being very responsive to our needs.Michael Steffmann, Project Manager
The customer, a Germany-based leader in the field of secure electronic transactions, launched a large-scale project for online credit card payments and faced the need to develop a high-quality, targeted, multi-functional user guide.
a1qa was approached to face the challenge of developing user manuals.
The product was a web-based Java application integrated, on the one hand, with merchants’ online marketplaces and, on the other hand, with acquirer banks.
In support of the upcoming product release, the customer needed a high-quality and multi-functional user guide targeted to different types of users.
Delivery of user manuals had to be coordinated with the development and QA teams:
Guides should include all alterations made in the system:
The customer requested development of promotional materials: