Our dedicated team at a1qa is very competent and responsive. Not just once did they provide help and worked longer hours when we had emergency at our end. Their feedback on our test models is always detailed and valuable. And we are more than happy with the testing quality.Serge Storozhenko, QA lead, Acronis
Acronis is a multi-million dollar private software company holding the leading spot in the data protection and disaster recovery solution market. Acronis serves over 175,000 corporate clients in 14 languages and 90 countries.
In order to minimize their production costs and speed up new products development, they required additional technical resources that would facilitate the process, namely the quality assurance function.
The cooperation with a1qa started from a successful fulfillment of the pilot project. The customer was fully satisfied and made the decision to move to full-cycle testing of the products.
The major challenge was in shortage of development documentation on pilot projects. The invited QA team had to investigate the functionality and identify the difference between defects and proper behavior on their own. Another challenge was in testing UI with rare Asian languages and comparing functionality according to localization settings.
Acronis also required testing builds on all available operating systems, a vast number of server types, and virtual machines.
a1qa demonstrated outstanding performance and found by 30% more defects than Acronis’ internal QA team and the previous QA outsourcing partner did.
The client stated that the a1qa dedicated team was twice as more efficient in comparison with the previous QA specialists.