The customer is a leading provider of graduate recruitment and employer branding services. The client’s business goal was to develop a system to recruit candidates searching for job offers using social networks. The system was also required to provide employers with processed information about employees.
When the system was developed, the customer contacted a1qa to perform acceptance testing. The client was sure that the system was ready for release.
To ensure the overall quality of the solution the a1qa team performed functional and cross-browser testing.
However, a1qa specialist found 264 defects (50 Major and Critical ones) during the first iteration.
As the project was not complex, the number of defects exceeded customer’s expectations.
The customer tested the system himself and believed that it was almost bug-free:
The customer didn’t know what workflow he should follow: