Functional and load testing of document management system

The customer is a large system integrator specializing in business solutions.
Functional testing
Performance testing


The product under test was an electronic document management system for a credit department of a large commercial bank. The system consisted of several individual components running on separate servers.

It supported integration with other corporate systems of the bank and such business processes as a conversion of documents to PDF, storing electronic versions of documents, working with confidential documents using a digital signature, etc.

Services offered

Functional testing
Performance testing

Project scope

a1qa conducted functional and performance testing before the customer presented the product to the end client. During the first part of the project (~13 months), a1qa team mainly focused on functional testing. During the remaining part of the project, a1qa engineers shifted their focus to load testing.

a1qa established a QA process that included:

  • Determining the reasons for defects that were difficult to reproduce
  • Defining requirements that were not documented
  • Creating high-quality test documentation
  • Establishing effective communication with the customer.

Except for testing the team successfully performed the number of other important and urgent tasks connected with technical writing, analysis, and development.

The customer was satisfied with the results provided by the a1qa specialists.

Challenges and solutions

Negative feedback from the bank about the product quality:

  • Specialists performed complex internal functional testing of the system before the builds were released.

Lack of scripts for system optimization and load testing:

  • The team prepared scripts to define system bottlenecks and find out methods of system optimization.

Technologies & tools

  • Atlassian JIRA
  • TestRail
  • Navicat for Oracle
  • MS Internet Explorer
  • MS Excel
  • IBM FileNet R8
  • RHEL Server release 6.3
  • Apache JMeter
  • Oracle Database
  • Fiddler
  • MS Project
  • Visual Studio
  • Seclore


In numbers

man-months of project efforts
months of project duration
QA engineers on the project
test cases executed

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