Salesforce QA testing services
Your reliable QA partner in any sector
We help businesses from various industries make sure that their Salesforce software performs as intended and aligns with their unique workflows and demands.
Expertise across the entire Salesforce ecosystem
Whether it’s core CRM features or advanced capabilities, we’re well-versed in testing various Salesforce products:
Sales Cloud
Service Cloud
Marketing Cloud
Experience Cloud
B2C Commerce
CPQ Salesforce
Salesforce Einstein
Revenue Cloud
Field Service
Specialized Salesforce testing services at your disposal
Functional testing
We conduct a full scope of Salesforce functional testing services — from smoke to acceptance testing — to ensure that every feature and workflow performs exactly as intended. Our team verifies core CRM functionalities, custom objects, workflows, and integration points with external systems simulating real-world business scenarios. Due to systematic testing, we identify defects early in the development cycle, reducing risk and preventing operational disruptions.
Security testing
We conduct vulnerability assessment, penetration testing, static code analysis, and pre-certification security audit to make sure that your Salesforce environment is secure and will remain resilient to emerging threats. These activities help identify potential security mechanisms’ gaps, misconfigurations, and code vulnerabilities before they can be exploited and ensure robust protection of sensitive data and critical business processes.
Usability testing
We perform a detailed assessment of a Salesforce application’s interface design and logic to ensure intuitive and engaging user experiences. Our QA engineers evaluate navigation flows, graphical interfaces, user journeys across various devices and roles, detecting problems and potential areas for improvement. These efforts help companies ensure that their Salesforce software is more user-centric and every interaction is seamless and aligned with business objectives.
Performance testing
We execute detailed server- and client-side testing of your Salesforce platform to ensure its optimal performance under real-life conditions. We evaluate system responsiveness, data processing speed, and user experience across diverse scenarios, including peak traffic periods and complex transactional workflows. By simulating high loads and stress conditions, we identify potential bottlenecks, computing resources constraints, and integration challenges before they impact operations.
Integration testing
We perform comprehensive Salesforce integration testing to ensure that data flows seamlessly between your CRM and other connected applications. Our specialists choose between a Bing Bang, top-down, bottom-up, or hybrid integration testing strategy and simulate complex business transactions, multi-object updates, and cross-platform workflows to identify potential data mismatches, latency issues, or process failures early, when they are quicker, easier, and cheaper to fix.
Test automation
We implement end-to-end test automation for Salesforce to accelerate release cycles, improve testing coverage, and ensure consistent solution quality. Our QA specialists identify the automation scope, create tailored test automation frameworks, ensure smooth integration into CI/CD pipelines, and leverage AI whenever possible, thus reducing manual effort and minimizing production risks.
Database testing
We perform thorough Salesforce database testing to guarantee that system information is accurate, consistent, and efficiently managed. We also validate data migration, integrations, and bulk operations to prevent inconsistencies or errors that could impact daily activities.
End-to-end testing
We verify all Salesforce components to guarantee stable operation of the entire platform. a1qa’s team ensures that workflows align with business objectives, data remains accurate, and all users experience a seamless system that drives productivity.
Evaluation of our work
Demonstrated excellence
a1qa helps a risk management company drive software excellence and facilitate releases
Assisting a leading aesthetic medicine company in ensuring the high quality of its online shop
a1qa assists in maturing QA processes and delivering a high-quality staffing solution while meeting tight deadlines
Why a1qa?
Comprehensive Salesforce expertise
We’ve been providing Salesforce testing services for 10+ years, helping our clients prevent costly post-release defects, maintain system stability even in high-load scenarios, and ensure smooth operation of customizations.
Advanced QA approach
We rely on AI-driven intelligent testing whenever suitable, which helps significantly optimize workflows and boost QA accuracy due to the automation of relevant test cases generation, predictive defect detection, smart test case prioritization, and other resource-consuming and error-prone activities.
A full spectrum of services
We offer end-to-end testing support — from performance engineering to big data testing — in one place, eliminating the need to engage multiple vendors for different business needs.
Quick team expansion
We can seamlessly scale resources to cope with increased project load without any process disruptions, ensuring consistent delivery timelines and maintaining high quality standards.
Frequently asked questions
Salesforce testing is crucial for ensuring that your CRM operates reliably and efficiently across all business processes. By validating all software components, companies can identify issues of various severity levels before they impact users, reduce operational risks, and safeguard their Salesforce investment.
Yes, we can test Salesforce environments of any configuration, including built-in modules and any custom elements that your organization has implemented. We ensure that all Salesforce components operate seamlessly together, provide data security and smooth execution of critical business processes, and enable efficient task completion.
No, our testing activities won’t have any impact on ongoing business operations. We create a staging environment that mirrors your production setup, ensuring that all tests are safe and isolated. When necessary, limited non-intrusive testing in the production environment is carefully controlled to prevent operational disruptions. This approach allows for thorough Salesforce testing without affecting your day-to-day operations or user experience.