In addition to the team and tools, processes at A1QA play an important role in delivering excellence to our customers. This is especially true for areas such as healthcare, banking and finance, automotive, embedded systems, and others, where the cost of fixing a single defect in the final product is very high. Product quality assurance, as a set of processes performed by people with the help of sophisticated hardware and software, may itself produce errors (resulting from human mistakes, defects in tools used, etc.), affecting the quality of the final product. Therefore, well-defined and controlled processes are essential for delivering guaranteed results to our customers, for standardizing well-proven practices, and for minimizing the human factor (when possible).

The A1QA process management framework ensures high-quality service for each and every customer, regardless of prior experience in the software quality assurance domain. In most cases, specialized technical knowledge is not required; it is what happens "under the hood". We also pay special attention to creating processes that are quite "invisible" to those who use them: they don't create extra work, but free people to do what they do best on projects - analyze, test, manage, or assess.

A1QA's processes are defined and documented in accordance with ISO 9001:2000 standards. Regular internal process audits are conducted to identify possible non-compliances between the actual process and documented process descriptions. For each non-compliance found, corrective actions are planned and implemented by a Quality Manager, who is a dedicated person in charge of all process-quality related initiatives at A1QA.

A1QA is continuously investing in the improvement of existing processes, in order to further minimize the number of errors they may produce, to increase productivity and to incorporate the best practices from existing A1QA projects and the industry.

A1QA not only uses a process framework on its own, but also helps customers interested in the optimization of their internal QA processes by sharing A1QA's extensive experience. This option is available to our customers through the offering of Software QA Consulting Services, which range from the improvement of existing QA processes with the help of our SQA Process Audit and Improvement service, to the establishment of QA processes and a team from scratch in your organization using the In-House Independent QA Team Setup service.

Contact us and use A1QA's smooth and transparent processes to power-up your next IT project.

Learn how the team and tools help us contribute to our clients' success.