QA outsourcing – the respond to unprecedented global challenge

How can companies meet their business-critical needs without health risks? QA outsourcing is the answer. Get to know why it is the right decision in this time of need.
31 March 2020
QA consulting
Quality assurance
The article by Dmitry Tishchenko
Head of global business development at a1qa

No turning back. The world will hardly be the same again.

The COVID-19 virus spread is literally impacting every economic sector and every component of every sector. It enforces private local organizations, big enterprises, and entire industries that transform their processes to survive in these days full of challenges.

The fears caused by COVID-19’s power usurpation continue worsening the tragedy of losing lives apart from an immense effect on businesses on all continents.

In the recent research “Managing supply chain risk and disruption” (compiled by Deloitte), the coronavirus is called the black swan continuing to ambush all industries not feeling sorry for anybody.

And managing the crisis impact is becoming a challenge as the world is changing day-to-day, and we can only assume what will happen in a few months. For sure, coronavirus influence on global economic performance cannot be understated. And in the heart of the breakdown, we also see millions of people naturally living in an online environment. It leads to the natural shift of offline businesses to online mode.

In this blog post, we will highlight how companies can meet their planned business objectives with no health risks involved with the help of QA outsourcing.

Be certain in the uncertain times

How to enable your company to remain strong enough? As the unstable situation triggers acceleration for digital transformation, adapt to the rapidly changing end-users mindset – digitalize your business as soon as possible and give consumers what they are searching for.

Imagine the scope of the audience that is moving to an online landscape: you can attract clients that can become your brand advocates and current buyers if they are satisfied with what you are doing.

It is a well-known fact that companies focusing on boosting CX get revenue higher by 4-8% than the rest ones. By now, consumer behavior is modifying. New demands. Growing expectations. This is why the definition of positive customer experience is changing as well.

Statistics on customer experience

In retail, representatives are acting in a new way, changing the processes that used to become habitual and clear, and optimizing it as soon as it becomes possible. Indeed, some challenges in this sphere are much like extremes especially when you need to rethink the supply chain.

eRetailers in red zones need to make a shift to more essential products and be sure their digital solutions will fulfill their tasks even if a target audience, which has increased by many times, will opt for their goods. They are having the goods delivery happen more often – for this, QA practices can help ensure the client can see the whole goods variety, order an item, and pay for it in online mode with no system interruption.

With the BFSI industry, the impact is more moderate. When banks workforces are mobilizing to remote work, their consumers are searching for more operational flexibility along with expanded digital banking opportunities. Software testing is here to leverage the delivery of top-tier software products.

How can QA outsourcing help respond to the situation?

The unstable conditions clearly showed the importance of having a truly global delivery model. If not so, a QA outsourcer can provide high-quality B2B technical support of the companies in this critical time of need. In addition to digital transformation, new demand in terms of moving to Agile as well as to the cloud is becoming more essential, and a third-party vendor is up to ensure smooth transitioning during the lockdown.

It is also important for the business to stay focused on the core business needs and anticipate the risks while the partner can accelerate the successful release of the software product.

How exactly can a QA outsourcer support a business?

  • Provide an independent assessment of software quality.
  • Ensure the increased speed of jump-starting the project in a couple of weeks.
  • Reach time and budget savings due to wisely implemented QA solutions like test automation.
  • Select the right QA talents with niche and industry expertise.
  • Deliver smart team scalability depending on the current needs.
How a QA vendor can support your business

At a1qa, we deeply delve into the business needs of the client to understand its pain points. This is how we created an Aquality Automation platform for test automation to help decreased QA budget and tests’ duration.

Four characteristics of a well-trusted vendor

Now, the deal of every service provider is to continue delivering high-quality solutions to ensure uninterrupted service delivery and not forget about their own business-critical needs.

QA outsourcing can leverage your appearance in the right place at the right time, rather than drown under the weight of changes.

Here are four factors that can help you choose the right third-party company.

  1. A solid reputation in the market. Mark positive and negative customers’ references, recognition of authoritative sources, niche certificates.
  2. Company of needed size and required competencies. Ensure a vendor is skilled enough to meet your business challenges and has proper QA experience based on the success stories in the portfolio.
  3. Clear communication process. Is your initial communication transparent? Do you feel that people talking to you are qualified? Answer these questions to decide on the communication levels.
  4. Business continuity during this unexpected time. Ascertain that the company can provide continued confidence that the planned operational outcomes will be achieved.

A really well-trusted vendor provides full immersion in your processes, problems, goals and has already done a mental shift to adjust to the “new norm”.

Thinking about making the right decision in almost total uncertainty? Drop us a line to get expert advice from the a1qa professionals and see how we can support your business.

More Posts

24 August 2023,
by a1qa
4 min read
Ready, steady, test: How QA drives seamless gaming experiences
Why is QA pivotal for delivering unmatched player experiences? How to level up video game quality? Find the answers in the article.
Cybersecurity testing
Functional testing
Localization testing
Performance testing
Quality assurance
Test automation
Usability testing
25 July 2023,
by a1qa
4 min read
Interview with Alina Karachun, Account director at a1qa: unearthing the power of a true IT leader
Read the interview with Alina Karachun, Account director at a1qa, about the importance of creativity and feedback for executives and their teams, what is ethical leadership, and many more.
Quality assurance
17 April 2023,
by a1qa
4 min read
Why do bugs get missed? Learn the problems and tips to avoid them
Still, finding overlooked bugs after the app goes live? Let’s find out why this happens and how to fix it.
Quality assurance
Test automation
31 January 2023,
by a1qa
5 min read
Best of 2022 by executives: 8 most visited a1qa blog posts
Let’s look back and revisit the most visited a1qa articles of 2022!
Quality assurance
Test automation
12 January 2023,
by a1qa
4 min read
The future of software testing: top 4 impactful trends that will dominate in 2023
Consider the major industry trends for the upcoming year to know how to improve current QA strategies and stay ahead of the curve.
QA trends
Quality assurance
Test automation
7 December 2022,
by Dileep Marway
3 min read
Release at pace with test automation: What, why, and how to measure success?
An automation-first approach is key to enhancing testing capabilities and increasing overall operational efficiency. However, I would suggest justifying its implementation, so that it can deliver the promised value.
Quality assurance
Test automation
2 December 2022,
by Dileep Marway
3 min read
What is a сulture of happiness for a QA company?
Great culture drives employee engagement and satisfaction, contributes to an impressive work output, and improves organisational performance. But how do we build a culture of happiness? In this blog, I will share more on the answer to this.
Quality assurance
30 November 2022,
by Dileep Marway
3 min read
Agile QA – what is needed for greater flexibility and speed?
What should your QA team focus on to become truly agile, enable quality at speed, and contribute to lasting performance improvement? In addition to introducing test automation, I suggest considering shared responsibility for software soundness.
Quality assurance
28 November 2022,
by a1qa
9 min read
Interview with Dileep Marway on a series of articles “Agility and speed: Supercharging your business strategies with QA”
We cooperated with the VP of Engineering and Quality at SHL to present you with a series of his blog posts on: culture of happiness, test automation, and Agile-driven QA. Happy reading!
Quality assurance
Software lifecycle QA
Test automation

Get in touch

Please fill in the required field.
Email address seems invalid.
Please fill in the required field.
We use cookies on our website to improve its functionality and to enhance your user experience. We also use cookies for analytics. If you continue to browse this website, we will assume you agree that we can place cookies on your device. For more details, please read our Privacy and Cookies Policy.