Blog

Monitoring saves your business

Want your business running 24/7? Probably the answer will be yes. So in terms of quality assurance you’ve been doing everything that depends on you: proper QA at development phase, acceptance testing and finally monitoring. Now you’ve got full circle QA, each process works on 100% and everything is seems to be ok... or not?
6 March 2014
General
Quality assurance
The article by a1qa
a1qa

Want your business running 24/7? Probably the answer will be yes. So in terms of quality assurance you’ve been doing everything that depends on you: proper QA at development phase, acceptance testing and finally monitoring. Now you’ve got full circle QA, each process works on 100% and everything is seems to be ok… or not?

Let’s figure it out, what are your monitoring and what are your expectations? Usually you apply hardware monitoring or something equivalent to get sure that your server wouldn’t run out of free disk space or memory. But what can you expect from such approach? Probably that your product, as well as your business, is running. Will it be informative? Certainly not. The only information that could be gathered depending on hardware monitoring is hardware status, not your application status, so the full circle QA looks more like a Pac-man. Yet to avoid this, the best practices of QA outsourcing would tell you to look at the entire pyramid:

In terms of business it might seem ok to monitor only the top of application pyramid – business level. It could be implemented via slightly modified automated tests from development phase or other special tools that can interact at application level. With such monitoring approach you can be sure that the most critical part of your business is well functioning. But this will be never enough in fact. This is the only way to make sure that everything is good for now, but to prevent problems you should go deeper.

The main reason for that is feedback. The quicker is the feedback, the quicker would be reaction in case of emergency. Deeper in this case means faster, but sometimes less relevant. At business level if something goes wrong – it’s absolutely wrong. At application level if something goes wrong – it’s probably wrong, or will go wrong in near future.

If something goes wrong at hardware level it could be either absolutely wrong or not important, with “would go wrong somewhere in the future” between them. So if you want to be sure that your business is up and running – consider extending monitoring from one level of application pyramid to at least two of them, to have faster feedback along with high relevance of result.

The article is prepared by Yan Gabis

More Posts

6 October 2020,
by Dmitry Tishchenko
4 min read
A clear view of smart team scalability
Get to know how to scale your team sagely and gratify end-user needs and fast-paced tech-market requirements.
Agile
Quality assurance
6 August 2020,
by Elena Yakimova
5 min read
How to arrange fruitful joint work with an outsourcing QA team
The head of the web apps testing department sheds light on how to establish more transparent and effective work on the project cooperating with a remote QA team.
Quality assurance
4 June 2020,
by Vitaly Prus
4 min read
SAFe vs. Scrum, and PI planning essentials
Let's shed some light on the SAFe differences from Scrum that are to be considered by the development and QA teams who have migrated from Scrum.
Agile
Quality assurance
29 April 2020,
by a1qa
4 min read
5 lessons we learned from COVID-19
Here are five key lessons the businesses need to learn during this pandemic to somehow achieve the planned outcomes. 
Quality assurance
17 April 2020,
by a1qa
5 min read
QA-focused retrospective: identifying and solving project problems
The a1qa experts came up to consider an effective approach to identify project bottlenecks and get rid of problems successfully.
Agile
Quality assurance
31 March 2020,
by Dmitry Tishchenko
4 min read
QA outsourcing – the respond to unprecedented global challenge
How can companies meet their business-critical needs without health risks? QA outsourcing is the answer. Get to know why it is the right decision in this time of need.
QA consulting
Quality assurance
10 March 2020,
by a1qa
6 min read
Dedicated team model in QA: all you should know about it
Check on everything you should know about when to apply, how to run and pay for a dedicated team in QA.
Interviews
QA consulting
Quality assurance
12 February 2020,
by a1qa
4 min read
a1qa acquires a prominent position among Top Testing Companies at GoodFirms
In the article by a GoodFirms expert, read about a1qa entering the Top Software Testing Companies List and interesting thoughts from the series of interviews with executives.
Quality assurance
9 December 2019,
by a1qa
2 min read
a1qa named top software testing company on Clutch 1000
a1qa is among the best 1000 B2B companies according to the Clutch. Find out the details about the global list and the Clutch's research.
Quality assurance

Get in touch

Please fill in the required field.
Email address seems invalid.
Please fill in the required field.
We use cookies on our website to improve its functionality and to enhance your user experience. We also use cookies for analytics. If you continue to browse this website, we will assume you agree that we can place cookies on your device. For more details, please read our Privacy and Cookies Policy.