Blog

Mobile testing: how to maintain your devices

There is a specific approach of completing the mobile park and its maintenance. One of the key factors is the proper usage of gadgets. This article provides some simple tips that will help your company to optimize testing on different devices, save your time and expenditure on these pricey resources.
13 January 2015
Mobile app testing
The article by Nadya Knysh
Head of US Office

The article by Nadia Knysh was published on Software Testing Magazine.

There is a specific approach of completing the mobile park and its maintenance. One of the key factors is the proper usage of gadgets. This article provides some simple tips that will help your company to optimize testing on different devices, save your time and expenditure on these pricey resources.

Common rules of keeping your mobile park

The majority of QA managers are dreaming to have a unique mobile park for every project. However, they realize how expensive it is, so just a few companies can afford it. This is why most companies will keep only one mobile park for all departments and all projects. If it consists of up to a dozen devices, you don’t really need a strict control of who and where uses them. But if you have a greater number of mobile devices, you should have detailed regulations about borrowing and returning them back.

Mobile testing: how to maintain your mobile devices

We recommend starting with sharing a document the rules for your mobile park usage. Once a tester accepts the rules, he or she is allowed to take the devices. The document should define the rules for usage mobile testing devices, usage time limits, and penalties for breaking the rules. It’s a good idea to set the access priority for different testers. Don’t forget also to prohibit taking devices out the office.

It would be just perfect if all devices could be kept secured. If you trust all your colleagues, you can avoid these costs and equip a stillage for devices. In addition, you can also order a special stand for every device, which also enables charging them.

What else can you do to provide a safe and convenient storage for mobile testing devices? It is becoming a common practice to keep devices in plastic bags with zippers. Thus you can put some accessories such as USB cables, power adapters and headsets together with the device. Unlike standard paper boxes, plastic bags occupy less space.

When returning the device, the whole set should be checked so that none of the accessories is missing and the device is in its previous condition. When a tester returns a device, its charge level should be at least 80%. If not, a tester should be denied to return the device until it is charged enough.

All devices should have stickers with detailed information about the firmware version and its technical characteristics. The mobile park rules should state that any unauthorized updates and changing firmware versions are strictly prohibited.

The simplest way to watch the current device user is keeping a register of check-ins and check-outs. If you have money and your budget allows that, you can automate the process. To accomplish it you can use such tools as Sharepoint or Google Drive, for example.

How to properly use devices while testing?

Ideally, any device should keep the same settings during its entire life. This is why we strongly recommend fixing the device settings every time a tester takes it. When he is done with testing, he should restore the device to its previous settings. Resetting the device to factory settings each time would solve that problem, but we find it just as a waste of time.

Any new applications, uploaded files and changed settings might have an impact on the way a tested application performs. Keep in mind that the majority of users are purchasing mobile apps, rather than using Jailbreak or Root. These actions could influence the app performance and some bugs could be missed because of that.

When testing, it is also not recommended to have the phone connected to PC through the USB cable, since working like that adversely affects the device accumulator. Connect the phone to the computer only when you have to install a build, delete logs or upload files. The best way of charging the phone is mere using the standard power charger.

When you are done with testing, restore all the setting to the previous condition. You should delete files you have uploaded and applications you have installed, as we mentioned before. Double check whether the cache is also deleted. Then, clean the display and panels using microfiber or a special cleaning liquid, put all accessories and the device in the plastic bag. If it is charged enough, now you can return the testing set to the mobile park.

Benefits of regulations

If you follow these simple rules during testing and maintenance, the mobile park of your company will last the way longer and tracking a tester who uses the device at any time would be easier. Managing a well-organized and regulated mobile park is the key to successful and transparent work with mobile devices. It provides also a peaceful atmosphere in the company and the perfect project coverage by all kinds of mobile devices.

More Posts

eLearning and mLearning QA_mini
22 July 2022,
by a1qa
4 min read
6 must-have testing types for eLearning and mLearning software
Discover how to ensure top-notch educational solutions through QA, provide end users with boosted studying experience, and make the grade in the IT market.
General
Localization testing
Mobile app testing
Performance testing
Mobile app testing
31 May 2022,
by a1qa
4 min read
Mobile app testing guide: win the race with five-star software
Which aspects of mobile apps to test first to produce a really high-quality product? Find the answer to this and other questions related to mobile app testing in the article.
Cybersecurity testing
Functional testing
Mobile app testing
Performance testing
Test automation
Usability testing
Mobile app security
3 January 2022,
by a1qa
4 min read
Cybersecurity testing: 4 best practices to ensure highly safe IT solutions
Find out 4 cybersecurity tips to release highly secure software and protect end-user data.
Cybersecurity testing
Mobile app testing
Mobile app compatibility_mini
14 October 2021,
by a1qa
4 min read
Compatibility testing: 5 key tips to ensure high quality of mobile apps
Billions of mobile solutions and portable devices. Can you imagine that? Learn how to ensure robust software compatibility with accurate testing.
Mobile app testing
5G impact
31 May 2021,
by a1qa
4 min read
5G network impact on mobile app testing
Check out what 5G connectivity will bring to the IT world and how it will modify mobile app testing.
Cybersecurity testing
Mobile app testing
Performance testing
15 March 2021,
by a1qa
4 min read
Mobile app performance testing: getting high software efficiency
Explore 3 cornerstones of mobile app performance testing and QA steps on how to execute it successfully.
Mobile app testing
Performance testing
29 January 2021,
by a1qa
4 min read
3 do’s and 3 don’ts in BFSI software testing
Considering BFSI to be a fast-paced industry, how to keep up with such velocity? We’ve prepared 3 do’s and 3 don’ts that help sustain the rush and high software quality.
Functional testing
Mobile app testing
Test automation
13 November 2020,
by a1qa
5 min read
QA for media and entertainment
Read the article to explore why QA is a must for the media and entertainment sector and how to perform software testing effectively.
Functional testing
Mobile app testing
Performance testing
Test automation
Usability testing
24 July 2020,
by a1qa
4 min read
OWASP as a guide to mobile apps security testing
More apps, more sensitive data, higher security levels... Learn how companies address the challenge of providing secure solutions harnessing unbiased safety recommendations.
Cybersecurity testing
Mobile app testing

Get in touch

Please fill in the required field.
Email address seems invalid.
Please fill in the required field.
We use cookies on our website to improve its functionality and to enhance your user experience. We also use cookies for analytics. If you continue to browse this website, we will assume you agree that we can place cookies on your device. For more details, please read our Privacy and Cookies Policy.